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Success Stories

Tell us your success story!

E-mail testimonials@propay.com and tell us your success story. We'd love to hear from you. In particular we would love to hear about the topics below, but any story is welcome.

  • Have you had any experience with other merchant accounts?
  • How does ProPay compare?
  • How do you let your customers know you accept credit cards?

Topics

Featured Testimonials
ProPay is Easy to Use
Accepting credit cards increases your sales plus pays for itself
Lost sales because they didn't accept credit cards
Customers love paying by credit card
ProPay increases my professionalism

Featured Testimonials

Joe




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"Of all the credit card processing services out there the customer service really is excellent. Any time I had a question on something I needed to figure out or resolve I could count on getting answers right away without sitting and waiting for someone to email me back - very important if you're a business person. My business has gone up tremendously. I've run an agency in the bank card industry for 8 years in the past. So I'm very famliar with all of the pros and cons of the different services out there. Trust me from being in the business for 8 years and now being on the customer side, the service with ProPay is nothing short of phenomenal."

Timothy, MI




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"When I first started my business I had to pay $400 out of my pocket as a new business startup to get Visa®, MasterCard®, and Discover®. I could not afford the additional moneys required to get American Express®. It was an amazing burden for just starting our new business. My biggest story is related to the cost savings of not going with some of these other companies out there, but using ProPay. Anybody the very same day can sign up in 5 minutes. I had to go through all kinds of paperwork before. And immediately on the spot being able to accept credit and debit cards from customers is just amazing. I would say that 90% of all of my new customers and reorders want to use a debit or credit card. Without a service like ProPay I would be losing so much business."

Alison, MN




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"I had the perception that I was too small to accept credit card payments. All the other vendors that I looked at had confusing rates and hidden fees. But I couldn't be more pleased with ProPay. It's easy to understand, it's easy to process payments, and easy to keep track of. And at an affordable rate. I believe now that accepting credit card payments can add to your bottom line because I've seen it happen."

Sandra, MD




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"When I first started accepting credit cards… I didn't really want to tell anybody because I didn't want to lose the fee. But after finding out I could take credit cards one customer purchased another $100 in products."

John, PA




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"Prior to accepting credit cards I was turning away business. One order more than paid for my service for the year. Since than I've probably told the message of ProPay to at least 3 or 4 dozen other crafters and several of them have come up to me later and said 'thank God you've finally got me turned on to ProPay. My sales have increase 40% as a result of taking credit cards."

Scott




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"It has been unbelievable what [ProPay] has done for my business. Just the convenience alone in the way ProPay is set up compared to other merchant credit card services. It is so fast, it's so easy. The next thing you know, you're asking for someone's credit card and they're giving you their credit card and their adding more to their order."

Tracy, TX




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Tracy, TX
"I do a lot of internet business and phone orders. I can't tell you how many times my products sat there for checks that never came. I don't even mess with that anymore my internet and phone orders must be done with a credit card service. That way I have payment before product orders are fulfilled. Having American Express… has probably added over $5,000 to my sales in the last year. I've had other merchant accounts before ProPay. I was probably paying in excess of anywhere from $65 to $85 a month just on the service fees (not including transaction fees)."

Monica, CA




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Monica, CA
"I… was using other merchant accounts… before I got into ProPay. I didn't like [them] because they were not very user friendly. When I found ProPay my life changed completely. I love to just go into the webpage and process my credit cards. It's very easy to maneuver. [Customer service] has been able to answer all my questions. I will keep recommending it to anybody I know."

Jennifer, TX




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"ProPay has greatly improved my customer reach by allowing me to accept credit cards. Previous to having a ProPay account I worked with PayPal and there were quite a few customers that did not want to use PayPal because they did not want to sign up with them. Some of my customers are first time shoppers on the internet and they just feel more comfortable calling me and giving me their credit card information over the phone which ProPay allows me to do. Also ProPay has allowed me to collect credit cards at shows. Previous to having a ProPay account all I could do was accept checks and cash from people which wasn't very convenient."

Karen, CT




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Karen, CT
"Prior to using ProPay the ins and outs of collecting client fees were simply a nightmare for me. Once I switched over the headaches of bounced checks and late payments disappeared. But more importantly, I gained two new clients who came on board simply because I accepted credit cards (totaling well over $3,000-5,000)."


ProPay is Easy to Use

Cynthia, NY




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Cynthia, NY
"I can't tell you how easy it is to use ProPay. When I first started I was skeptical about signing up with ProPay. But once I signed up for it, it was amazing how easy it is to use it."

Sienna




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"Whenever I have the… sign out that says what I do accept, people are more apt to get their debit card out because most people don't carry cash or check. And they DO spend more. [ProPay] has also helped my reorder business because people will just call me on the phone or email me, tell me what they want. I can just go back into ProPay, put it all in and it's done."

Michelle, CO




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"While I was having a lot of doubt about using credit cards I knew it would be a good thing for my sales. ProPay was so easy to use. Through ProPay… my sales have at least doubled. I received a lot of business… where people want to buy products but do not carry as much cash with them."

Vivian, CA




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Vivian, CA
"I… signed up for ProPay right away because I knew of the importance of being able to accept credit cards because I use credit cards. I am absolutely thrilled with having the Premium Account."

Barbara, NH




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"I've found that my sales did go up. Last year at a two day show in the fall I had such a gangbuster day. ProPay has made it very easy for a small jewelry designer like myself to accept credit cards, to increase sales, and have really good shows. ProPay is really the best way to go for any kind of small crafter."


Accepting credit cards increases your sales plus pays for itself

Madalia, FL




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"I turned a $200 sale into an $800 sale because I accepted credit cards."

Kristy, MT




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"A woman was going to place an order… had $21 in cash, had filled out her order form for $21 in products - then discovered I took credit cards. [She] said -give me that order form back,- filled it out some more and I ended up with a $140 order. So I had more than doubled, tripled, quadrupled my party sale that day."

Eugenia




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"I wasn't prepared to take credit cards at shows until I signed up with ProPay. I took the credit card information (at the show) and when I got home I punched it in on your website and everything was good to go. Sales have definitely increased by taking cards. People buy more when they know that they can use a credit card."

Melissa, MI




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"People don't hesitate, they just purchase more, probably three times more the amount than what they did before."

Melissa C, HI




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"Before I started using ProPay my sales were pretty low. Once I started telling them that I accept credit cards, my sales have doubled and my clients have been ordering a ton of things from me. I try and encourage all my acquaintances that have home businesses… to use ProPay."

Tabatha, UT




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"I love ProPay as a small business owner. My customers prefer using credit cards for their own safety and record keeping. [My sales] have more than doubled since signing up for my ProPay account three months ago. I've recommended it to many people."

Ranae




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"This month alone I had over $600, close to $700, in sales accepted by credit cards alone. Had I not had my ProPay account, I would've lost all those sales. So many people do not even carry a checkbook or cash with them anymore."

Tonya, IN




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"I have increased my sales because of being able to take credit cards. Not only [do customers] purchase more often, but their purchases were actually larger. I can accept credit card information from customers who actually do not live in the same city or state that I live in. That way I've spread my business from Indiana all the way to the east coast and to Florida and all the way over to Arizona."

Jessica, SC




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"[My customers] are completely surprised that a home-based business is able to accept credit cards. For someone who recently had $20 cash, her order came out to $200.34 just because I told that I accepted credit cards."

Nancy, CA




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"I also have had women come to my checkout table and rummage through their purse and say oh no I’ve left my checkbook at home and I know I don’t have enough cash for $100. It was then I was able to say to them, I will take a credit card and watch their stress level go down."

Christina, AR




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Christina, AR
"My very first sale using ProPay more than paid for my account fees for the year. It's wonderful for out-of-state family and friends who order regularly. Customers want the option of using a credit card."


Lost sales because they didn't accept credit cards

Janae, CA




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"I lost a really huge sale because I did have ProPay but I didn't have the [account] where you could take American Express. Generally my sales after signing up to receive credit cards increased dramatically."

Deborah, TX




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"When I first started I did not have ProPay so I lost one of my first sales because all they had was a credit card."


Customers love paying by credit card

Kimberly




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"Customers, when they can use credit cards…they just get so excited. It just frees them up. [They know] in the end they have the means by which to purchase [products]. I know that my sales have definitely increased 3-4 times. I love ProPay."

Jane, DE




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"I love the personal response that I got from ProPay and just feel so fortunate to be part of such a customer-centric team."

Jaelithe, IL




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"It makes it easy for him to order gifts for his family. He just calls me and tells me what he wants and I put it on the credit card."

Melissa, PA




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"While taking orders people will be trying to decide what they want to purchase. They will ask -do you take credit cards?- Once they hear me say yes their decision has just got easier and they decide not to remove anything from their wish list. I can only imagine… how many sales I would have lost if I did not offer the service of accepting credit cards from my customers."

Robin, CA




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"I've got a continual repeat customer just because of this system."

Kim




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"she purchased over $200 because she knew that she could put it on her credit card"

Bernadette, NJ




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"Having a ProPay account has been wonderful for me. With the very first transaction it paid for my entire fee for ProPay. When I tell [my customers] I take credit cards their orders sometimes doubled or tripled."

Jenny, WI




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"It gives your customers also the opportunity with more flexible spending…most people don't even carry a checkbook anymore. Most people I've found have preferred to use the credit card."


ProPay increases my professionalism

Barbara,CA




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Barbara,CA
"Using ProPay has really lent a professional edge to my business. I don't have to make a trip to the bank to deposit my funds. Using ProPay increases my time, increases my sales, and it increases my professional image."

LeAnn, TX




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"It just validates and legitimizes me as a business person because I have the chance to offer an incredibly professional selection of credit card payment options."

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